We get it. Even in the grand villas of Florence, people change their minds. Maybe the cap doesn't match your vintage Vespa. Maybe Nonna prefers you in navy. Whatever the reason—you may return your cap.

We are a young brand — just a bambino in the world of fashion. Think of us as the stylish underdog with impeccable manners and a modest bank account. So yes, return costs are for you, caro cliente. But we promise to handle it with grace.

How to Return

1. Send us a little email.
   Well, an email will do. Write to us at [casaeternoinfo@gmail.com] with your order number and the reason you'd like to return.

2. Wait for instructions.
   We’ll reply swiftly with the steps to send it back.

3. Return it in original condition.
   Caps must be unworn, unwashed, and looking as fresh as an heir to a vineyard estate. Include all tags and original packaging if possible.

Who Pays for What?

• You pay for the return shipping.
  (We know. But we're building this house brick by brick, Grazie for understanding.)

• We refund the product.
  Once we receive your cap and confirm it’s still in pristine condition, we’ll refund you. No drama. No mafia.

How Long Do I Have?

You’ve got 14 days from the day your cap arrived to decide.
(Yes, like a gentleman’s duel—but with better hats and fewer pistols.)

Final Thoughts

Returning a cap is never easy. But we believe in honesty, flexibility, and good taste.
You do your part, we’ll do ours—and together, we’ll make fashion a bit more fabulous.

Questions? Sorrows? Sudden regrets?
Email us anytime: casaeternoinfo@gmail.com